I am having and incredibly exhausting experience at the moment with brightpearl. There are some major issues I am having using their software.
Is anyone using them?
Is anyone able to share their experience using magento with brightpearl?
I feel like I am going in circles with their technical support because there are no solutions to my problems.
I have been with them coming up to 3 months.
Unfortunately you only discover the softwares failing once you start using it.
It has certainly not delivered what was promised to me before I signed up.
My main concern is around the order processing workflow with magento.
For starters I can’t identify if orders have been paid.
They are unable to help me even after I forked out Â£2.7K for implementation.
I really disappointed and am even considering trading standards.