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RMAs and Refunds? 
 
mahables
Jr. Member
 
Total Posts:  2
Joined:  2008-03-29
 

Is there a way to handle RMAs, returns, or refunds? I noticed there is a Total Refunds report. So how do we handle the refunds?

 
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Tweakmag
Guru
 
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Total Posts:  307
Joined:  2007-08-31
London, UK
 

You can issue credit memos from within the sales area of the admin.
Cheers
Adam

 
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Amasty
Mentor
 
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Total Posts:  3988
Joined:  2009-11-10
 

Hi there,

if you are still interested in the issue, you may take a look at this extension: http://amasty.com/magento-rma.html. It enables you easily handle refunds and item replacement and letseven guest visitors create RMA requests:

- Easy RMA request management
- All product types support
- Guest RMA option
- RMA requests per item
- Unlimited custom statuses

Feel free to ask for any details!

 
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