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Back end Problems with Customers
 
xitch
Member
 
Total Posts:  54
Joined:  2008-10-21
 

Hiya,

My store (http://www.xitch.co.uk) is all up and running fine and has been for a little while.  However, just this second when I’ve tried to click on customer’s details in the backend I’m getting the following:

There has been an error processing your request.

WarningVarien_Autoload::include(Mage/Customerprofile/Model/Gendertype.php[varien-autoload.include]failed to open streamNo such file or directory  in /var/www/vhosts/xitch.co.uk/httpdocs/lib/Varien/Autoload.php on line 93
Trace
:
#0 /var/www/vhosts/xitch.co.uk/httpdocs/lib/Varien/Autoload.php(93): mageCoreErrorHandler(2, 'Varien_Autoload...', '/var/www/vhosts...', 93, Array)
#1 /var/www/vhosts/xitch.co.uk/httpdocs/lib/Varien/Autoload.php(93): Varien_Autoload::autoload()
#2 [internal function]: Varien_Autoload->autoload('Mage_Customerpr...')
#3 [internal function]: spl_autoload_call('Mage_Customerpr...')
#4 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Core/Model/Config.php(1084): class_exists('Mage_Customerpr...')
#5 /var/www/vhosts/xitch.co.uk/httpdocs/app/Mage.php(319): Mage_Core_Model_Config->getModelInstance('customerprofile...', Array)
#6 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Eav/Model/Entity/Attribute/Abstract.php(367): Mage::getModel('customerprofile...')
#7 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Adminhtml/Block/Widget/Form.php(196): Mage_Eav_Model_Entity_Attribute_Abstract->getSource()
#8 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Adminhtml/Block/Customer/Edit/Tab/Account.php(54): Mage_Adminhtml_Block_Widget_Form->_setFieldset(Array, Object(Varien_Data_Form_Element_Fieldset))
#9 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Adminhtml/Block/Customer/Edit/Tabs.php(58): Mage_Adminhtml_Block_Customer_Edit_Tab_Account->initForm()
#10 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(642): Mage_Adminhtml_Block_Customer_Edit_Tabs->_beforeToHtml()
#11 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Core/Block/Text/List.php(43): Mage_Core_Block_Abstract->toHtml()
#12 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(643): Mage_Core_Block_Text_List->_toHtml()
#13 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(503): Mage_Core_Block_Abstract->toHtml()
#14 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(454): Mage_Core_Block_Abstract->_getChildHtml('left', true)
#15 /var/www/vhosts/xitch.co.uk/httpdocs/app/design/adminhtml/default/default/template/page.phtml(58): Mage_Core_Block_Abstract->getChildHtml('left')
#16 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Core/Block/Template.php(144): include('/var/www/vhosts...')
#17 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Core/Block/Template.php(176): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
#18 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Core/Block/Template.php(193): Mage_Core_Block_Template->renderView()
#19 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml()
#20 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Core/Block/Abstract.php(643): Mage_Adminhtml_Block_Template->_toHtml()
#21 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Core/Model/Layout.php(526): Mage_Core_Block_Abstract->toHtml()
#22 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Core/Controller/Varien/Action.php(347): Mage_Core_Model_Layout->getOutput()
#23 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Adminhtml/controllers/CustomerController.php(117): Mage_Core_Controller_Varien_Action->renderLayout()
#24 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Core/Controller/Varien/Action.php(376): Mage_Adminhtml_CustomerController->editAction()
#25 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(248): Mage_Core_Controller_Varien_Action->dispatch('edit')
#26 /var/www/vhosts/xitch.co.uk/httpdocs/app/code/core/Mage/Core/Controller/Varien/Front.php(158): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#27 /var/www/vhosts/xitch.co.uk/httpdocs/app/Mage.php(459): Mage_Core_Controller_Varien_Front->dispatch()
#28 /var/www/vhosts/xitch.co.uk/httpdocs/index.php(65): Mage::run()
#29 {main}

does anyone know what I’ve done?  Or what I probably haven’t done???

Thanks in advance!

Regards,

Victoria

 
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xitch
Member
 
Total Posts:  54
Joined:  2008-10-21
 

Just giving myself a little bump to see if anyone can help me; I’m still getting this :(

 
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xitch
Member
 
Total Posts:  54
Joined:  2008-10-21
 

I still haven’t managed to fix this.  Could anyone give me a clue please?

 
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xitch
Member
 
Total Posts:  54
Joined:  2008-10-21
 

Found this topic; and I’ve managed to fix it now by executing a My Sql query.

http://www.magentocommerce.com/boards/error.php/viewthread/44415/#t147920

 
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