Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.

For new questions please post at magento.stackexchange.com, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email community@magento.com.

Magento Forum

Page 1 of 2
Convert Guess Checkout Customers to General Customers & Show Guess Checkout Customers in Manage Customer List
 
mytechfactory
Sr. Member
 
Avatar
Total Posts:  78
Joined:  2007-12-27
New York, NY
 

Magento is a great shopping cart system with an excellent one page checkout. Unfortunately, many other shopping carts out there have a very long checkout process. Ecommerce shoppers like myself generally do not want to enter additional information, set up additional accounts; so they opt for guest checkout. In my experience as a ecommerce store owner, many customers have a change of heart and like to be able to get status updates about their order. A great feature would be the ability to convert guest checkout customers to general/wholesale,etc. customers. Based on the existing setup, I see two possible ways of implementing this:
1. In the backend, under a guest checkout customers sales order, the customer group should have a dropdown or a button that changes their group from not logged in to general/wholesale, etc…
2. In the frontend, if a guest checkout customer tries to create an account with an email address that matches a previous orders email address, the customer would be sent an email to confirm their account then give them access to all previous orders and account information under that email address.

The second feature request is to have the ability to show guest checkout customer under the manage customers list.

 
Magento Community Magento Community
Magento Community
Magento Community
 
dwdonline
Member
 
Avatar
Total Posts:  56
Joined:  2008-03-06
Southern California
 

I would also love to see both of these. I think it is very important. Any idea from the dev team if we might see something like this? I know osCommerce as well as a few others have it or addons that let you do it.

Phil

 
Magento Community Magento Community
Magento Community
Magento Community
 
roco
Sr. Member
 
Total Posts:  191
Joined:  2008-03-18
 

This would be a great feature........echo echo echo

 
Magento Community Magento Community
Magento Community
Magento Community
 
nealsharmon
Jr. Member
 
Total Posts:  25
Joined:  2009-04-13
 

Yo tambien! I would love to see this functionality in an extension (which I would pay for) or the core.

 
Magento Community Magento Community
Magento Community
Magento Community
 
nealsharmon
Jr. Member
 
Total Posts:  25
Joined:  2009-04-13
 

Yo tambien! I would love to see this functionality in an extension (which I would pay for) or the core.

 
Magento Community Magento Community
Magento Community
Magento Community
 
skicrave
Member
 
Total Posts:  51
Joined:  2007-12-02
 

Here’s another request for this feature.  Minimizing friction during checkout is key to increasing conversion, but ultimately it would be great to be able to convert those customers to full accounts down the road if they want to.

 
Magento Community Magento Community
Magento Community
Magento Community
 
bolasevich
Sr. Member
 
Avatar
Total Posts:  235
Joined:  2008-03-04
Newington, CT USA
 

alright ill take this one too.. im working on a beta for this now. It should take me a few days to get this fully working and tested. Ill post back with the link to the extension once ive completed it.

Thx
Scott

 
Magento Community Magento Community
Magento Community
Magento Community
 
skicrave
Member
 
Total Posts:  51
Joined:  2007-12-02
 

Thanks for volunteering Scott, keep us posted on the your progress.

 
Magento Community Magento Community
Magento Community
Magento Community
 
nealsharmon
Jr. Member
 
Total Posts:  25
Joined:  2009-04-13
 

Excellent Scott! Happy to beta test when you get it ready.

 
Magento Community Magento Community
Magento Community
Magento Community
 
skicrave
Member
 
Total Posts:  51
Joined:  2007-12-02
 

Any other ideas for how this could be done?  I just purchased something from another shopping cart that automatically created an account for you with the email address you entered as the login and the shipping zip code as the default password.

Maybe something like that would work if automatically created behind the scenes?

 
Magento Community Magento Community
Magento Community
Magento Community
 
ShopGuy
Guru
 
Total Posts:  462
Joined:  2008-09-07
 

How would you manage two orders for guest checkout from the same e-mail if an account is auto-created? Here are some solutions:

On the second order:

1) Force the user to login with the password they do not know because it was an auto-generated random string they saw in an e-mail address 6 months ago… Not good for sales.

2) Force the customer to go through guest check out with a new e-mail address.... Not good for sales

3) Allow a normal guest checkout without account auto-creation if an account already exists with that e-mail address

 
Magento Community Magento Community
Magento Community
Magento Community
 
bolasevich
Sr. Member
 
Avatar
Total Posts:  235
Joined:  2008-03-04
Newington, CT USA
 

I’ve got a beta ready for testing. I am accepting a few beta testers at this point for testing the product before it becomes a stable licenced version. Feel free to email me directly at . This offer will be good for the next couple of weeks and then i will be releasing the stable copy in magento connect.

Thanks
Scott

 
Magento Community Magento Community
Magento Community
Magento Community
 
Chubtheo
Jr. Member
 
Total Posts:  6
Joined:  2009-11-30
 

Any news on the progress?

 
Magento Community Magento Community
Magento Community
Magento Community
 
basujanha2610
Jr. Member
 
Total Posts:  3
Joined:  2010-02-08
 

hey!

great post!

its looks very cool!
_____________________
thank you

 
Magento Community Magento Community
Magento Community
Magento Community
 
mrpling
Jr. Member
 
Total Posts:  4
Joined:  2009-09-14
Bollington, Cheshire, UK
 

I too would be interested in these features, especially skicraves idea of auto generating the account using the email as login and post/zip code as password..

Failing that just an option on the sales order to convert the customer from NOT LOGGED IN to another group.

In a related vein does anyone have a general idea as to the ratio of customers who use guest checkout to those who register? I realise this is dependent on site content and of course checkout design and incentives but even so, anyone got a handle on this?

Ultimately the need for retailers to communicate and achieve further sales with their customers has to be balanced with the customers need to have as simple and pain free a relationship with their retailer as possible. Requiring a customer to register before buying seems barmy to me. Asking them if they’d like to register but don’t have to seems optimistic. Surely there’s a middle way?

 
Magento Community Magento Community
Magento Community
Magento Community
 
bolasevich
Sr. Member
 
Avatar
Total Posts:  235
Joined:  2008-03-04
Newington, CT USA
 

Just checking back in with an update. Extension has completed beta and should be live on magento connect this week. Ill follow back up with the link. Please email me directly with any questions @

EDIT:

http://www.magentocommerce.com/extension/3238

final extension

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
Back to top
Page 1 of 2