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Invoicing A Completed Sales Order
 
Fortimir
Member
 
Total Posts:  35
Joined:  2009-05-09
 

I use Magento and the Webgility ECC connector, and everything we do in Quickbooks is automatically changed in the store.

Anyway, the issue I have is I had to do a return, therefore a credit memo… but you can’t do a credit memo without an invoice… and I can’t create an invoice from a completed sales order.

This is really just silly, and I just want a way to show a way that they have been refunded… better than just a comment update.

 
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J_T_
Mentor
 
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Total Posts:  1961
Joined:  2008-08-07
London-ish, UK
 

Sounds like an issue with the Connector as normally you can’t complete an order until an invoice is created. Ask the developers who created it I’d say.

 
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