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RMA Processing
 
warren
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Hi Guys,

As it stands magento doesn’t have any RMA features. (Is there an ETA for this?)

In the mean time whats the best approach for handeling returns?

Thanks Guys

Warren

 
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mahables
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I’ll second that!

 
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Tweakmag
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You can issue credit memos - would that suit the task?

 
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manolodf
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I Third That!

Ajazza, The credit memos are good, but a good RMA processing system is a bit more integrated, attaches itself to the original order number, has communication from customer as well as admin and issues an RMA # that way when the item is received everything is crystal clear.  Another thing is that when an RMA Request comes in, the admin can then approve/decline the RMA based on date, or any other information the customer provides

 
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Darren Grant
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Yes a returns system would be a good feature to add to a future version.

 
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Ashley Dawson
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Hi Guys, This is a feature that we’re waiting for too! Has there been any progress made with this request?

 
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CT Schubert
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I see this on the roadmap but is anyone considering developing this? I would be willing to discuss top dollar compensation for a custom module on this particular feature.

 
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CollinsHarper
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Does someone have a feature list for such a system?
Or a recommendation of a great RMA application; so we can get an idea of what the requirements would be.

Shane

 
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ShopGuy
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I second this! Very useful for larger sites especially

 
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Dagayveggi
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Hi, just wondering if there has been any progress made on the RMA feature or an ETA of when we could expect work to begin? Thanks

 
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turbo1
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Dagayveggi - 12 February 2009 11:55 AM

Hi, just wondering if there has been any progress made on the RMA feature or an ETA of when we could expect work to begin? Thanks

The short answer: nope. Nothing at all as far as I know.

 
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chrish123
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CollinsHarper - 12 December 2008 04:36 PM

Does someone have a feature list for such a system?
Or a recommendation of a great RMA application; so we can get an idea of what the requirements would be.

Shane

Hi, We still use oscommerce, which ive heavily modified, but we use this RMA contribution, which works fine for us : http://addons.oscommerce.com/info/1136

An implementation of this would be an excellent addition to magento!

Regards
- Chris

 
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martinizzo
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I seconded this as well, this would be a great addition to the system!~

 
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rbostan
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i’m waiting too

 
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mayo64
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Joined:  2009-07-20
 

Hey Turbo!

First question - why are you no longer using Magento?

Second Question - What are you using now?

Just migrated to Magento from osCommerce (too buggy when adding lots of contributions), and thought Magento looked quite good!

Just wandering why you have stopped?

 
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i960
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jshpro2 - 19 October 2009 12:50 AM

I am now accepting pre-orders @ ]http://www.magento-rma.com] http://www.magento-rma.com[/url]
Buy in at $35 per domain, price may increase for future releases as we add more features. I will implement most feature requests you may have as well.

How long until the extension is ready to purchase? I filled out the contact form on your site, just waiting to hear back. For $35 this is a no brainer. If you have code ready to go, I’ll buy it right now.

 
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