Yes I know, it’s hardly the most glorious of directory addresses. I just unzipped and uploaded magento - didn’t realise it was going to take 2 and a half hours to upload by FTP so have not had the time to reupload to a cleaner directory structure. I looked around to see if I could copy the files to another folder on my host using FTP but apparently that’s not possible. So I’ve downloaded Putty this morning and with some trepidation (because it might ruin my entire site if I use the wrong commands) will try to use it later to reupload magento and unpack on the server. This way I hope to see if the frontend difficulties might be solved. Seemingly getting a simple answer to a simple question, or even being pointed in the direction of a simple answer, is not possible on these forums.
Some years ago I was hired by a software company to come into their organisation and write the help files for their CMS system whcih they had built from the ground up. They needed someone with fresh eyes and no previous connection to the project to come in out of the blue and try to make sense of their system from the point of view of those who were going to use it, i.e. non-programmers just ordinary customers. Because they had been working on the system for some years they were too close to it and didn’t have the perpsective any more to see it from the point of view of someone who comes to it for the first time. Hence my assignment. I am therefore familiar with the kinds of issues around the use of software by the public and the way that explanations should be given for those using such systems.
I am willing to help the magento team as a non-programmer with some technical knowledge and some background in wrting copy for these sorts of situations. To my mind the lack of clear explanations is one of the greatest obstacles ordinary people face in their ability to use open source software. Programmers should not be the only people involved in open source projects; non-programmers should be an essential part of any team and should have the task of structuring and writing instructions in a manner such as to maximise the accessibility of the software. The open source movement is crying out for this sort of collaboration between programmers and non-programmers.
Nevertheless I still haven’t got the frontend working.