I\’m struggling to get this shopping cart price rule working as I need it. Hoping someone can advise if this is even possible....
I\’ve set up a coupon that offers a fixed price discount per product when 2 are purchased (applies to multiples of 2 - so have set 2 as the Discount Qty Step). This works great.
My problem is if the customer adds different colours and/or sizes to their cart (of the same product) - this puts the product as 2 separate items in the cart, whereby the quantity of each is only 1. Because my rule is set to apply to quantity of 2, even if the coupon is applied in this scenario, no discount is applied because the quantity of each item is only 1. It seems that the Discount Qty Step takes priority and overwrites any other conditional rule.
I can get it working if I change the Discount Qty Step to 1....but then I have further problems whereby the discount is applied to every 1 product (e.g. customer selects 3 of same product - discount should only apply to first 2 - but doing it this way, discount is applied to all 3 which is incorrect).
So, is it possible to have:
Coupon discount applied to specific product with multiples of 2 AND the same coupon discount applied to the same product but that is listed separately in the cart (therefore quantity of each is 1), due to colour or size attributes?