Magento

OK - it looks like this is a reasonably common problem, however not everyone is suffering with this issue.

I think it may be something to do with our setup or hosting service. I am using HostGator or a shared server with Linux, Apache 1.3.39, PHP 5.2.2, and MySQL 4.1.22.

Is there a common link with anyone else having this problem?

*bump*

I’m having this issue as well, Magento ver. 0.8.17240 running on Linux. PHP 5.2.5, Apache 2.0.52-38 (CentOS).

I’m not seeing any JavaScript errors nor anything in my PHP or Apache error logs.

Try deleting the .htaccess file in magento/media .  Doing so allows me to see product images, though it doesn’t fix all my problems.  I notice that there was no .htaccess file in the media directory in the 16100 build, so I’m wondering if there are other new or modified .htaccess files that are tripping me up.
Bob.

I installed using the magento-0.8.17240.tar.bz2 file.
Don’t have a .htaccess in my media folder, so that’s not going to work for me.

I installed using the PEAR installer and I don’t have a .htaccess in my media folder either!

I’ve just submitted a bug report to the dev team, hopefully they can have a look at the issue soon since so many of us are crippled by this issue.

I can give access to my server if a dev team member wants to inspect the issue.

Hi guys,

Are you using secure admin (I mean accessing Magento admin with HTTPS)? If so, is your certificate completely valid (i.e. no security alerts in browser) ?

Due to security restrictions multiple image upload component is not able to upload files if SSL-certificate is not valid or self-signed. Though it might work in Internet Explorer after you click ‘Ok’ in security alert pop-up window.

Interesting.  I installed from the .zip file, and it contained a .htaccess in the magento/media folder.  I wonder what other files are different?  Could explain some of the other problems I’ve been having.

I did not install over SSL.  Additionally, I did not select the “rewrite\” option during setup because I wasn’t sure my server supported it.  Perhaps that is tripping me up.

I don’t receive any warnings by IE when i try to upload, neither any alerts in firefox.
Secondly i didn’t use the SSL option on the install.

Hi iDave,

Can you please PM me your Magento admin user login/password ?

have tried with ssl, no success. I’ll pm you my site’s admin details as well.

Guys, can you please try to add the following lines to .htaccess file under Magento root folder:

Please let me know the results.

Thank you.

Hi Michael,

Tried adding those two lines to the .htaccess file and I’m very pleased to say it has fixed the problem!

I can now upload product images - I’m just off to do a bit more testing and will let you know if I find any other issues.

Many thanks,

Ian

Thanks, yeah that fixed the upload issue for me too.. nailed it, but disabling mod_security isn’t really the ideal solution is it?
Why do you think mod_security would be throwing a wobbly?