Magento - UPS Shipping does not work. - Installation Problems - eCommerce Software for Growth

Support
Search

Search the Magento Web site
Log In

Username or Email

Password:

Forgot Password

or
Register

Skip to site navigation »
Skip to main content »
Skip to footer content »

Login

Login:

Password:

Show my name in the online users list

Forgot password?
Register
Job Board

Magento Forum

Our new hosted solution for small & emerging businesses

UPS Shipping does not work.

harjot Total Posts: 61 Joined: 2007-11-13 Ignore user	Could anyone give me a step by step way of making UPS shipping for the US only shipping. I dont know what “Access license number” . Ups Only give us a UPS account number. Which doesn’t work if I put in UserId or Access license number. Does the Estimate Shipping work. Thanks
	Posted: March 11 2008 \| top

joolsr Total Posts: 99 Joined: 2008-01-16 Ignore user	I’m having probs with UPS too, even with the correct info in. I just get no response apart from a ‘-’ sign. No error even. But if you’re in the US, and you set UPS to the std old version rather than the XML config, it appeared to me that you didnt need any relevant usernames etc to test with.
	Posted: March 31 2008 \| top \| # 1

rwaldock Total Posts: 15 Joined: 2007-12-23 Ignore user	I ran into some trouble with this at fist, but got it up and running. You need an XML Access Key to access the Rate and Service Selection API used by this shipping module. (I was trying to use a Developer Key, which is different but needed to get the XML Access Key). You can get them all at UPS online once you have an online tools account. See if this links works for you: http://www.ups.com/e_comm_access/laServ?loc=en_US&NEXT;_PAGE=WELCOME&WT;.svl=SubNav If you have a commercial account with a sales rep, they can also get you up and running quickly with the Developer and Access keys you need to access the XML API’s.
	Posted: April 12 2008 \| top \| # 2

whoscart Total Posts: 120 Joined: 2008-02-23 Ignore user	I have a major problem. My shipping was working as I had all APIs configured in production but recently both my UPS and USPS options just give this error message at checkout: This shipping method is currently unavailable. If you would like to ship using this shipping method, please contact us. Anyone have a solution to this? Signature Wael Reda President Who’s Cart?
	Posted: April 17 2008 \| top \| # 3

bzsaw Total Posts: 137 Joined: 2008-02-13 Ignore user	I have problems with UPS too. Here is a link to my post. It gives me errors on checkout like crazy. http://www.magentocommerce.com/boards/viewthread/6473/# Signature Tim Parsons, Art & Design ----------------------------------------- http://www.bzsaw.com ----------------------------------------- http://www.twitter.com/bzsaw -----------------------------------------
	Posted: April 17 2008 \| top \| # 4

whoscart Total Posts: 120 Joined: 2008-02-23 Ignore user	Please anyone??? I need to put my site in production but am largely waiting on this… I have a major problem. My shipping was working as I had all APIs configured in production but recently both my UPS and USPS options just give this error message at checkout: This shipping method is currently unavailable. If you would like to ship using this shipping method, please contact us. Anyone have a solution to this? Signature Wael Reda President Who’s Cart?
	Posted: April 22 2008 \| top \| # 5

Lior Total Posts: 293 Joined: 2007-09-24 Ignore user	@WaelHReda I just left a message in your original post Please provide your shipping address origin, destination address and your shipping options configurations You can PM me this info, if you do not want it to be public Signature Lior Pinelis Magento Team
	Posted: April 22 2008 \| top \| # 6

ronnyml Total Posts: 1 Joined: 2009-01-15 Peru Ignore user	Hello guys I continue getting this message. “This shipping method is currently unavailable. If you would like to ship using this shipping method, please contact us.” But, I am sure enough that my UPS configuration is set 100% correctly. I have a UPS account, userid, password and access key and they are all set correctly in this admin form. My UPS account is on production server. Also, I am using UPS XML and this urls are set: For Rates https://onlinetools.ups.com/ups.app/xml/Rate For Tracking https://onlinetools.ups.com/ups.app/xml/Track I need to launch my store but this problem, doesn’t leave me continue working. Take a look at my UPS configuration: Enabled = yes UPS type = United Parcel Service XML Origin of the shipment = United States Domestic Shipments Gateway XML URL = https://onlinetools.ups.com/ups.app/xml/Rate Password = My ups password Access license number = my ups license number UserId = my ups userid Title = United Parcel Service Container = Customer Packaging Destination type = Residential Weight Unit = KGS Tracking XML URL = https://onlinetools.ups.com/ups.app/xml/Track Pickup method = Customer Counter Maximum Package Weight = 1000 Calculate Handling Fee = Fixed Handling Applied = Per order Handling fee = 10 Allowed methods = all selected Free method = None Free shipping with minimum order amount = Enable Minimum order amount for free shipping = 100 Ship to applicable countries = All countries Sort order = Blank Please, please, please Magento Team. Please I don’t know what else can I do to solve this problem. Any help is much appreciated.
	Posted: January 15 2009 \| top \| # 7

William_003 Total Posts: 3 Joined: 2008-11-06 Canada Ignore user	Check the weights of your products, if too low you’ll get that error. I added if ($weight <= ‘.5’) { $weight = ‘.5’; } Line 141 Hope that helps
	Posted: January 15 2009 \| top \| # 8

hoopempire Total Posts: 17 Joined: 2007-12-05 Ignore user	I was having the same problem, but seem to have solved it by playing around with the Free Shipping Option and deselecting some of the shipping methods. As our shipments are originating in Australia, I’ve only selected the Worldwide options, plus I added a free shipping option using Worldwide Expedited for orders over 1000$. That seems to have it working now? UPDATE: Nope, still getting the same error in some cases. Will keep looking into it…
	Posted: January 16 2009 \| top \| # 9

Frederik Bové Total Posts: 57 Joined: 2008-08-26 Ignore user	I have the same problem. Anyone a sollution?
	Posted: January 17 2009 \| top \| # 10

cbtrussell Total Posts: 8 Joined: 2008-07-08 Ignore user	Does anyone know how to find what specific errors are returned by attempts to connect to the XML rate tool? The standard (HTML) tool works fine, but I am unable to get the XML tool to work and can’t find any information to help us troubleshoot the issue (no log, etc).
	Posted: April 11 2009 \| top \| # 11

thE_iNviNciblE Total Posts: 220 Joined: 2008-01-09 Oldenburg Ignore user	cbtrussell - 11 April 2009 08:04 AM Does anyone know how to find what specific errors are returned by attempts to connect to the XML rate tool? The standard (HTML) tool works fine, but I am unable to get the XML tool to work and can’t find any information to help us troubleshoot the issue (no log, etc). whats does you mean with standard HTML Tool… ? i’ve the same problems with ups XML Tools… Signature "Wissen ist Macht” (1597) - Sir Francis Bacon ----------------------------------------------------------------------- Magento Consulting: Cubss.net PHP-Consulting: PHP-Consulting - Magento
	Posted: April 22 2009 \| top \| # 12

jesse_dev Total Posts: 26 Joined: 2009-03-03 Ignore user	Attention Magento 1.2.x admins: Zend is missing a needed file for validating .com hostnames. I’ve attached the file. It belongs in: lib/Zend/Validate/Hostname/Com.php I had to do this before for getting Zend_Feed to work after an upgrade to 1.3.x Also here’s some code for getting exception info. It must be used in a catch. Also logging must be enabled in System->Developer `try { } catch (Exception $e) { $msg=$e->getMessage(); $file=$e->getFile().':'.$e->getLine()."\n"; $trace=$e->getTraceAsString(); $str="\n$msg\n$file\n$trace\n"; Mage::log($str); }` Jesse http://www.shopjimmy.com/ http://www.monsterstudiosinc.com/ File Attachments Com.php (File Size: 2KB - Downloads: 335)
	Posted: May 20 2009 \| top \| # 13

cfipilot Total Posts: 32 Joined: 2007-12-09 Ignore user	William_003 - 15 January 2009 10:20 AM Check the weights of your products, if too low you’ll get that error. I added if ($weight <= ‘.5’) { $weight = ‘.5’; } Line 141 Hope that helps What file is this located at?
	Posted: May 27 2009 \| top \| # 14

William_003 Total Posts: 3 Joined: 2008-11-06 Canada Ignore user	/app/code/core/Mage/USA/Model/Shipping/Carrier/UPS.php File Attachments Ups.php (File Size: 39KB - Downloads: 902)
	Posted: May 27 2009 \| top \| # 15

Magento Community

Magento Community

Back to top

Possible Mod_Rewrite substitute for IIS Servers

Trouble getting product images to show, only placeholder shows up!

© Copyright 2012 Magento Inc.
Privacy Policy|Terms of Service Magento Community Count
|954 users currently online|497315 forum posts