I believe I’ve done everything properly in configuring my transactional e-mails, but I’m still getting the darned Magento logo instead of mine.
Here’s the steps I took:
1. Knowing there’s an issue around custom themes and the e-mails, I opted to hardcode the link for my logo graphic. So I went into Admin->Transactional E-mails and selected one at random that was easy to test: Missing Password.
2. I loaded the template, and where it used to call logo_email.gif, I replaced with:
<img src="/magento/skin/frontend/default/modern/images/logo.png" alt="alt" border="0"/>
This is definitely the right path to the image - I’ve tested it.
3. Saved and triggered the e-mail. Magento logo. Dangit!
4. Maybe something is cached. I refreshed cache. Didn’t work. Deleted /var/cache/. Didn’t work. Disabled cache. Didn’t work. Still getting emails with the Magento logo.
HELP! Since I modified the code in the transactional e-mail, I don’t know where else to go to attempt to solve this issue. Thanks!