We have released a new extension which adds support ticket system to Magento stores. We called it Mageticket.
Here is the website of this extension:
Short description about the module:
Mageticket follows an easy and organizational structure. It helps you manage customers problems in separate departments, reduce amount of work for each support staff. Email ticket feature allows you to support customer by email anywhere but still keep tracking in Magento system. It’s time for a high quality customer service.
About Us: We are a small team which have been working on many Magento projects for last 2 years. We believe support ticket is an essential feature for any Magento store. That’s the reason inspiring us to develop this extension. As we provide this extension as our only product, we guarantee that updates are regularly with new features and bug fixing. It also means that we can bring the best support all customers. Please visit our demo website at this URL:
Any comments are welcomed. Thank you!