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PayPal: Payment transaction failed. Reason Notice: Undefined index: L_LONGMESSAGE0
 
Frederik Krautwald
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We got this error on email when a customer tried to pay through PayPal Direct:

Payment transaction failed.

Reason
Notice: Undefined index: L_LONGMESSAGE0 in /app/code/core/Mage/Paypal/Model/Api/Nvp.php on line 501

Checkout Type
onepage

Why does it appear and what can we do to prevent it.

This is a unique experience, and most orders get processed without any errors.

 
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draiocht
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Joined:  2009-05-04
 
Frikki - 03 May 2009 10:50 AM

We got this error on email when a customer tried to pay through PayPal Direct:

Payment transaction failed.

Reason
Notice: Undefined index: L_LONGMESSAGE0 in /app/code/core/Mage/Paypal/Model/Api/Nvp.php on line 501

Checkout Type
onepage

Why does it appear and what can we do to prevent it.

This is a unique experience, and most orders get processed without any errors.

Opps, i did not see this thread. i posted http://www.magentocommerce.com/boards/viewthread/41650/
I think the fraud filter ($20 a month) is it - it worked for me until i used it.

 
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draiocht
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On paypal’s own website it shows:

Failed transaction details
Reason for failure Error code Reason
10541 This transaction cannot be processed. Please enter a valid credit card number and type.

1) Magneto should have passed the above to a customer, and NOT sent them an email showing the server paths which is NOT GOOD SECURITY BY MAGNETO! And i bet blows PCI compliance to hell.

Payment transaction failedReason
Notice
Undefined indexL_LONGMESSAGE0 in /var/www/vhosts/MYDOMAINHERE.com/httpdocs/app/code/core/Mage/Paypal/Model/Api/Nvp.php on line 501

2)
Magneto is obviously having a problem - this was a visa, whose number worked a few days ago (before i used fraud filters). cache is all off btw.

0------------

update on phone to paypal. think it is on THEIR END. still i am not happy with magento emailing customers SERVER PATH INFO!

 
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Skivers
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Any one have a resolution to this? Just had this occur on our end.

 
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moonlmysteries
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I’m getting a similar error.  Has there been a bug report or further discussion on this?

Reason
Notice
Undefined indexL_LONGMESSAGE0 in /home/(userid)/public_html/app/code/core/Mage/Paypal/Model/Api/Nvp.php on line 519
 
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gavh
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Joined:  2009-11-17
 

Did anything come from these errors, I’ve had 3 orders via Paypal which have caused a few problems lately.

In all three cases, the customer gets an error message saying ‘The transaction cannot complete successfully’

The log below is from my system.log

2010-10-29T15:56:22+00:00 ERR (3): Notice: Undefined index:  ACK in /home/DIR/public_html/app/code/core/Mage/Paypal/Model/Api/Nvp.php on line 981

The error below is from a different time but may be related?

2010-11-30T11:01:23+00:00 ERR (3):
exception ‘Mage_Core_Exception’ with message ‘PayPal NVP gateway errors: The transaction cannot complete successfully.  Instruct the customer to use an alternative payment method (#10417: Transaction cannot complete). Correlation ID: e1d2819eaf713. Version: 60.0.’ in /home/DIR/public_html/app/Mage.php:536
Stack trace:

Im on Magento v 1.4.1

 
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f8bar
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2010-10-29T15:56:22+00:00 ERR (3): Notice: Undefined index:  ACK in /home/DIR/public_html/app/code/core/Mage/Paypal/Model/Api/Nvp.php on line 981

Thats becaues of too restrictive firewall settings check your firewall on the outgoing traffic port 443

 
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Amasty
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Has the

2010-10-29T15:56:22+00:00 ERR (3): NoticeUndefined index:  ACK in /home/DIR/public_html/app/code/core/Mage/Paypal/Model/Api/Nvp.php on line 981
error been fixed in the 1.6 version?
 
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