Magento

I’ve upgraded from 1.2x to 1.3.1

now admin/catalog_product/ and admin/catalog_category/ show onyl empty content. No products and categories. Frontpage works fine, rest of admin also.

Tried suggested thinks like reinstall core, reinstall admin_html, clear cache, reload, pray, going back to oscommerce, buy oxid, etc.

By the way: Does Varien test new releases?

Greetings. klaus.

klausherzberg, when you say front page works fine do you mean the products actually show up ok on the front page?

You could go for a permissions issue which impacted the installation from completing successful or cache clearing successful.

If your host supports standard permissions (directory:755, file:644) you can try this:

1) Download Magento Cleanup Tool
2) Unzip to the root of your Magento installation
3) Browse to http://yourdomain.com/magento/magento-cleanup.php

This will do a few things: a) reset all of your file and directory permissions to the standard permissions (directory: 755, file:644 pear:550) as well as clearing various caches. If your host requires some other permission you can edit the magento-cleanup and change:

to whatever dirMode and fileMode permissions are appropriate.

Once this is run you should check to see if it resolved the issue. If it did not, now that permissions and cache are standard you can retry the Mage_all install command.

Worse case if all else (assuming you have not modified core Magento code) you can unzip the full 1.3 release on top of your existing installation.

skippybosco - 28 April 2009 04:47 AM

klausherzberg, when you say front page works fine do you mean the products actually show up ok on the front page?

correct.

skippybosco - 28 April 2009 04:47 AM

1) Download Magento Cleanup Tool
2) Unzip to the root of your Magento installation
3) Browse to http://yourdomain.com/magento/magento-cleanup.php

i tried. same problem.

skippybosco - 28 April 2009 04:47 AM

Worse case if all else (assuming you have not modified core Magento code) you can unzip the full 1.3 release on top of your existing installation.

ok.

thank you very much!

klaus.

Hi

I tried to use this cleanup tool but all I got was a very long page with Operation not permitted errors.

Any advice please?

RJ

So that tells you that the account that your website runs under does not have sufficient privileges to modify permissions of files and directories.. Either SSH to your account and make permission changes from there or email your host and explain the problem.

Wow - fast reply, thanks.

I have a dedicated server, the b*ggers should allow me to do anything! lol.

Thanks for the advice, SSH is a scary thing to me so I will email them.

Cheers

RJ

Actually thinking about it I can make permission changes no problem with FTP or File manager so shouldn’t this work too?

RJ

You can certainly CHMOD via FTP, but will take a bit of effort. To do it via SSH:

1. find . -type f -exec chmod 644 {} ;
2. find . -type d -exec chmod 755 {} ;
3. chmod o+w var var/.htaccess includes includes/config.php app/etc
4. chmod 550 pear
5. chmod -R o+w media

Hi and thanks for that.

I actually meant that if I can change permission using ftp then the file should work.

Anyway, I installed on another server and had the same issues I originally reported in my first post.  I ran the cleanup file and got error - attached in picture:

Never had so much trouble installing a shopping cart :(.

RJ

Click thumbnail to see full-size image

That error you posted is not an error from the cleanup script, it appears to be an install or execution error complaining about not being able to access your database server.

God you’re fast, not even had time to put kettle on!

My point is that this is the screen I got immediately after I ran cleanup script.  I will re-install yet again.

Wish you were around to answer my other couple of queries posted over the last few days - getting really frustrated now.

Cheers

RJ

Just sent you a PM with contact info. I’ll do what I can to help get you going (free of charge)

Thanks - what a wonderful offer.  I have replied to your PM.

Very kind.

RJ

Issue resolved after update of files and clearing all

Thank-you for posting that clean-up tool.  It seemed to do the trick (at least for me....for now)

skippybosco - 28 April 2009 04:47 AM

klausherzberg, when you say front page works fine do you mean the products actually show up ok on the front page?

You could go for a permissions issue which impacted the installation from completing successful or cache clearing successful.

If your host supports standard permissions (directory:755, file:644) you can try this:

1) Download Magento Cleanup Tool
2) Unzip to the root of your Magento installation
3) Browse to http://yourdomain.com/magento/magento-cleanup.php

This will do a few things: a) reset all of your file and directory permissions to the standard permissions (directory: 755, file:644 pear:550) as well as clearing various caches.

This worked for me . . .  for now