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I have the business of on line product selling. For that purpose I created a website on Magento to provide information of our product. But I am facing some problem like I can not directly interact with my customer and also I do not know about the real time visitor on my Forum.
So I need a Live chat software to interact my real time visitor and provide them the best available offer.
I can understand your problem. There are many live chat software available but as per my personal experience you can try eAssistance Pro live chat software, Which I am using on my website. you can get this software from http://www.eassistancepro.com