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PLEASE HELP…..Shipping calculations Suddenly stopped working???? 
 
rosco
Jr. Member
 
Total Posts:  2
Joined:  2009-03-31
 

Hi, I have been using magento sucessfully for about 9 months now. Today, all of the sudden all of the shipping calculations stopped working. They were working fine yesterday. We have nothing to the site that would cause this problem. I am hoping that someone could please shed some light on my problem. I have UPS, USPS and FEDEX all enabled and none are working now. Please Help

 
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mattiasmac
Jr. Member
 
Total Posts:  21
Joined:  2008-04-22
 

Did anyone figure this out. I am having the same problem

 
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nileco
Sr. Member
 
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Total Posts:  79
Joined:  2008-10-29
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I’m down too.  Did you guys ever find a fix?

 
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fishnut
Member
 
Total Posts:  45
Joined:  2008-11-15
 

anyone fix this problem, this just happened to me as well

 
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nileco
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Total Posts:  79
Joined:  2008-10-29
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fish,
In my case the error came because of a new software update to the server hosting the website.  Once the host was notified they were able to correct the problem in just a few minutes.

Worth a try.

 
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fishnut
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Total Posts:  45
Joined:  2008-11-15
 

thank you, do you have any more details on the type of software update or what you told your hosting company?  I think if I tell them something on my website stopped working and I think it is from an update you did they will tell me it wasn’t their mistake - thanks again

 
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nileco
Sr. Member
 
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Total Posts:  79
Joined:  2008-10-29
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I looked through my email and found reference to it but could not see what the resolution was, it was just to long ago.  Your shipping did work and now doesn’t.  If you did nothing to change it then it is your hosts responsibility to get to the bottom of it.  Do not let them blame it on you.

I recall Googling the error that UPS and USPS displayed (no I do not know what that was) and found many discussions about the same problem.  Armed with that I approached the host for that site (which was Crucial).  It took them a few hours but they got to the bottom of it and solved the problem.

 
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