Houston ! I’m having a problem
When somebody is placing and order they click on âPlace an orderâ, it displays âTransaction errorâ, order goes through, they get email (customer), I get email saying âTransaction errorâ:
1062 Duplicate entry â2-513â for key 2
And in admin => orders when I open the order I see a bunch of duplicated entries that didnât belong to that order (entries from the previous order) that got inserted into that order ---- WEIRD !!?!
Anybody knows how to fix this? This is the second time this happened to me: once on 1.2.1 and this time on 1.3.0
I had to put site down for maintenance sign because of this. Thanks for any help, suggestions,
See attached screenshot for a sample of what I see in my admin panel. Highlighted red areas are the correct items that were purchased, everything else is a weird stuff from previous orders that was pasted in. (I guess itâs related to the increment id issue).
I highlighted the order comments too because it didnât belong to that specific order (also got pasted in from previous entry).
Click thumbnail to see full-size image