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How do I show customer-configurable attributes like size or color in an order? 
 
sanfranman
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Total Posts:  13
Joined:  2008-02-06
San Francisco
 

This is a big problem which we are trying to solve. Say a customer is buying a size 12 shoe and he selects the size from the customer-configurable attribute. On the order, the size does not show up, even when the simple product has size in the title. You just get the Configurable product title and nothing else, no sku number for the simple product either

This means that the merchant has no idea what size shoe has been ordered!

Are we doing something very wrong?

Thanks Sanfranman.

 
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joanna
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Joined:  2007-12-04
 

Dear Sanfranman,

thank you for brnging the problem to our attention. Actually it is a bug and we’ll do our best to fix it asap.

You may temporarily add that info to simple product names - it will show up everywhere in that case. Just please remember you need to edit simple product names SEPARATELY for each store, it’s not enough to do it on default level.

Hope that helps,
Joanna

 
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sanfranman
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Joined:  2008-02-06
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Thanks Joanna,

Changing simple product names does work. After bug fix, would be most useful to have the sku number included in the order for merchant and the customer configurable attributes for the customer’s record too.

While you’re there please check out this page:

http://www.amazon.com/gp/product/B000H0QIRC/sr=1-13/qid=1203753785/ref=noref?ie=UTF8&m;=AD21V1UPTSCVD&s;=electronics&qid;=1203753785&sr;=1-13

you’ll see that the customer configurable attributes like color show ‘out of stock’ where applicable. Can Magento currently do this? Is it in the pipeline?

Many thanks for your help!!

Sanfranman

 
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