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Downloadable Products appearing 3x
 
mrobertsonjr
Jr. Member
 
Total Posts:  3
Joined:  2009-03-29
 

When purchasing a downloadable product from our store during testing, we are finding that the items purchased appear three times in the order confirmation email AND the users Downloadable Products section of their account.

For example: If we purchase a quantity of ‘1’ for a PDF we are selling, the whole checkout procedure works as to be expected, we are only charged for a quantity of ‘1’, but when the confirmation email is sent, it includes the item listed THREE different times, and each instance allows for our maximum download times. So if we set max downloads to ‘2’ the purchaser can really download the item ‘6’ times. It appears the same way under the users Downloadable Products section on our stores website.

Anybody ever seen this? Any help is greatly appreciated.

Thanks in advance.

 
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