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1/4 of orders fail because of the blank space
 
DjiXas
Member
 
Total Posts:  60
Joined:  2009-01-05
 

We are having a weird issue (when using PP Standard), a lot of customers would just copy / paste their city name into the field which can generate a blank space at the end.

As a result, order fails. This is 100% where the problem is caused, and it’s strange as it only appears for city field.

Does anyone know any ideas how to fix this? Using 1.7.0.2. We already ask users to check for the space when they are ordering but not many read the text.

 
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DjiXas
Member
 
Total Posts:  60
Joined:  2009-01-05
 

Any ideas? PP = PayPal

 
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