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Technical Issues with viewing customer orders
 
reeltrader
Jr. Member
 
Total Posts:  4
Joined:  2009-03-24
 

As an administrator when I login using a dummy account and submit a new order I have to problems as an administrator. When I click on the order for the registered user I cannot view the order instead I’m taken to another blank page and nothing shows.. Can anyone help me with that? The other thing is when an order is submitted I do not receive an email for a confirmation of a new order that is in queue. How do I fix that? or where should the email be placed int he configuration box so it may send me an email alerting me of a new order submitted? I really need help with this I have to put up my site live by this weekend and any help is seriously appreciated. Thank you.

 
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mariecross
Jr. Member
 
Total Posts:  8
Joined:  2009-02-22
 

I can not view any orders either.... leaving my shopping cart useless.

We are not the only ones. Ive seen several post about this also.  I reported a bug on it, thinking that I could get an answer but was told that I they could not reproduce and that they needed more info.  Waiting to find out what more they need for info.

Ill up date when / if I can get an answer.

 
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daviddripps
Member
 
Total Posts:  47
Joined:  2009-04-15
FL, USA
 

Where do you submit bug reports?  I can explain how to replicate the problem.  It deals with Magento’s inability to parse Custom Attributes in the order view or when creating an order.

 
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usLEDsupply
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Total Posts:  11
Joined:  2009-05-04
 

I can not view any orders either.
please post anything you find

 
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daviddripps
Member
 
Total Posts:  47
Joined:  2009-04-15
FL, USA
 

I reinstalled the Mage Core files and that did the trick.  It disabled my order export features though, so I’m thinking there may be a conflict between my order export code and Magento 1.3.1.  If I come across anything else, I’ll post it here.

 
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