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Promotions not working, help! 
 
envisionwebgroup
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Total Posts:  37
Joined:  2008-12-11
Orlando, FL
 

I set up a Catalog Price Rule (under Promotions) to apply a 10% discount to any products greater than $499 in price. It is set to active, the date range is correct, and after I saved rule and applied it, I received the “Rules were successfully applied”, but the discount is not appearing anywhere on the frontend.

I refreshed the cache multiple times, and I’m completely stumped as to why this isn’t working. If anyone could run down some troubleshooting steps or possible causes I would be very appreciative.

 
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envisionwebgroup
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Total Posts:  37
Joined:  2008-12-11
Orlando, FL
 

Nevermind! I found out that if you have a special price configured, it conflicts with catalog promotions...if there is a way to apply catalog promotions to special prices (adding a 3rd discount I guess you could say), then I’d love to hear it otherwise my problems are resolved enough for the moment.

 
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3mushrooms
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Total Posts:  12
Joined:  2008-12-19
 

Yeah, it would be nice...... but a 3rd discount is a little off the norm, but people do have them.... like “list price” + “our price” + “sale price!”

However in that situation its probably better to use a custom attribute for list price and just use it for “display” purposes i suppose.

 
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