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Contact Us Form Error
 
dhanashri
Jr. Member
 
Total Posts:  24
Joined:  2009-01-08
 

Hi

I do not get any submisson confirmation nor is the email send to the email address when i submit using contact us form. I am using magneto 1.2 Please help me , i found a lot of post but no answer.

 
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Damian Culotta
Enthusiast
 
Total Posts:  878
Joined:  2008-12-10
Argentina
 

You can see any javascript error?

Did you cahnge the contact.phtml file or maybe you add some custom javascript to the template?

 
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dhanashri
Jr. Member
 
Total Posts:  24
Joined:  2009-01-08
 

No I don’t see any error it just comes back to the same page without any error. I have not changed contact.phtml file,only i have added the email address in configuration->general->contacts

 
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Damian Culotta
Enthusiast
 
Total Posts:  878
Joined:  2008-12-10
Argentina
 

Your site is public?
If you don’t get any error, I can’t imagine how to search the error without tests.

Do you clean the Magento cache?

 
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dhanashri
Jr. Member
 
Total Posts:  24
Joined:  2009-01-08
 

Ya i cleaned the cache.My site is www.iconpcs.com/magento .

 
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Damian Culotta
Enthusiast
 
Total Posts:  878
Joined:  2008-12-10
Argentina
 

I can’t say too much.
I made a test and it works. Look at the screenshot.

Image Attachments
PCRides_1238037113146.png
 
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dhanashri
Jr. Member
 
Total Posts:  24
Joined:  2009-01-08
 

Wow that’s strange and good news too i think, i also got the email thanks a lot.  I don’t know why its not working from my computer actually i tried it on 2 different computers.
Thanks again will look into why its not working on my computer.

 
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Damian Culotta
Enthusiast
 
Total Posts:  878
Joined:  2008-12-10
Argentina
 

Did you clean your web browser cache?
Wich browser are you using?

 
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dhanashri
Jr. Member
 
Total Posts:  24
Joined:  2009-01-08
 

I tried both IE and mozilla firefox and cleraed the cache on both but still the same behaviour

 
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Damian Culotta
Enthusiast
 
Total Posts:  878
Joined:  2008-12-10
Argentina
 

At this time I can’t imagine another test. I don’t get any error.

 
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