I’ve uploaded a XML file and now the backend is not available anymore, so I cannot access memcache. The provider can’t clean the memcache since it will make the other sites on the server to be down too so he won’t do that.
How can I clean the memcache ?
How can I fix the site, I’ve put the old XML file but the site is still down due to the memcache.
Here is the error message in system.log:
2013-04-26T14:30:48+00:00 ERR (3): Warning: include(): Failed opening ‘Mage/MyStock/Helper/Data.php’ for inclusion (include_path=’/home/site/magento/app/code/local:/home/site/magento/app/code/community:/home/site/magento/app/code/core:/home/site/magento/lib:.:/usr/share/php:/usr/share/pear’) in /home/site/magento/lib/Varien/Autoload.php on line 93
additional information: every minute there is a cron job which update the stock count. Here is the error message I get from this cron job:
PHP Fatal error: Class ‘Mage_MyStock_Helper_Product_Base’ not found in /home/site/magento/app/Mage.php on line 520
I’ve magento 126.96.36.199
How can I fix this issue ? please help me !