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Google Checkout, rate hike ! 
 
Darren Grant
Sr. Member
 
Total Posts:  84
Joined:  2008-03-31
 

Just a heads up to anyone looking at options for payment services for their UK store.

Google was up until recently a good contender with a brilliant 1.5% rate and free processing if you used Google AdWords. But not any more, come 5th May 2009 the rates are being hiked to as much as 3.4% + additional 1% for international customers.

https://checkout.google.com/seller/fees.html?hl=en≷=GB

Generally, consumers are not that happy with having to sign up to Google Checkout, many abandon their purchase. The new Google rates puts them the same as PayPal so for most people who don’t have their own merchant account PayPal would be the better option. Firstly many more people already have a PayPal account and are familiar with PayPal. Secondly PayPal lets customers use their card to pay without having to register an account.

Personally I’m not keen on either system, but obviously small stores that can’t get a proper merchant account have to use these type of systems.

If you can get one, then getting a proper merchant account with, Barclaycard, StreamLine, Elavon, CardNet etc would be the best way to go. Then use Protx as there is a module for Magento.

 
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furnitureforyoultd
Enthusiast
 
Total Posts:  833
Joined:  2009-03-09
 

We have google checkout implemented on our store and plan on removing it once the fee changes come into effect. The free transaction processing due to adwords was one of the main reasons for using it and a huge selling point - now they’ve ditched it and made the prices on par with PayPal. you have to wonder - why bother with it? why force people to sign up for a GC account when PayPal already provides on-site card processing, which easily leads you to more sales and better chance of earning their discounted rates.

I applied for a merchant account with barclays and their stipulation was that they kept the funds for 45 days before releasing it to us. Ridiculous...we’re telling them point blank that we want to put money into their bank and they’re essentially turning their nose up by giving us an unreasonable fund release schedule. How can we expect to function when we’ve not got the funds to buy stock? Unfortunately our option is now limited to PayPal, even though they’re sticking reserves onto accounts with no justification.

Too bad there doesn’t seem to be a decent payment provider out there. Every different one which is recommended usually has a stupid clause or high fees. Not surprised so many businesses are going bust when there is nobody willing to stand up and say “I’ll help you.”

 
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got-bonsai
Sr. Member
 
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Total Posts:  136
Joined:  2008-10-25
Wales, UK
 

We had to set up a separate shipping table rate to work with google checkout as we couldn’t get it working with meanbee’s royal mail module.

We’ve been trying to press it for a while because of the cheap rates and free processing with adwords spend)

It doesn’t seem worth keeping it once the rate goes up except that the google checkout badges in adwords ads do help the ads stand out from the crowd a bit.
Thats the only reason we’re going to keep it - very few purchasers seem to want to use it.

 
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