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google checkout invoice creates magento order problem
 
alex.bsc
Guru
 
Total Posts:  340
Joined:  2008-06-06
 

When I send a customer an invoice via Google Checkout and it is subsequently paid for by the customer, Magento generates a new order in the back end without any products included in the order.
This in itself is not a major problem although it would be nice to be able to clarify what is being ordered and for a proper order to be generated.

What is the real problem is that there is no way of invoicing or shipping the order, in effect marking it ‘complete’. It then sits in ‘processing’ for all time and the only thing that can be done with it is to ‘hold’ the order.

Please resolve!

bug reported here;
http://www.magentocommerce.com/bug-tracking/issue?issue=5596

 
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cannonballdex
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Total Posts:  65
Joined:  2008-10-16
 

This has been an issue since day one for me. I resort to logging in to Google to check the order and update the shipping from there, but yeah it would be nice to know what the customer ordered through Google through the admin panel.

 
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alex.bsc
Guru
 
Total Posts:  340
Joined:  2008-06-06
 

Yes I do the same, but the real problem is that the order can not be marked as ‘complete’.

 
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alex.bsc
Guru
 
Total Posts:  340
Joined:  2008-06-06
 

1.3.2.2 - still not fixed!

 
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cannonballdex
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Total Posts:  65
Joined:  2008-10-16
 

I use this method for manually marking my orders shipped, works with google orders as well.

From the thread http://www.magentocommerce.com/boards/viewthread/2694/

locate config.xml under Magento\app\code\core\Mage\Sales\etc\

After changing the following code, you will be able to change the order status through the order comment section.

Change the following section
<sales>
<order>
<statuses>
<pending><label>Pending</label></pending>
<processing><label>Processing</label></processing>
<complete><label>Complete</label></complete>
<canceled><label>Canceled</label></canceled>
</statuses>
<states>
<new>
<statuses>
<pending/>
<processing/>
</statuses>
</new>
<processing>
<statuses>
<pending default="true"/>
<processing/>
</statuses>
</processing>
<complete>
<statuses>
<complete/>
</statuses>
</complete>
<closed>
<statuses>
<complete/>
</statuses>
</closed>
<canceled>
<statuses>
<canceled/>
</statuses>
</canceled>
</states>

to

<sales>
<order>
<statuses>
<pending><label>Pending</label></pending>
<processing><label>Processing</label></processing>
<declined><label>Declined</label></declined>
<shipped><label>Shipped</label></shipped>
<complete><label>Complete</label></complete>
<canceled><label>Canceled</label></canceled>
</statuses>
<states>
<new>
<statuses>
<pending/>
<processing/>
<declined/>
<shipped/>
<complete/>
</statuses>
</new>
<processing>
<statuses>
<pending default="true"/>
<processing/>
</statuses>
</processing>
<declined>
<statuses>
<declined/>
</statuses>
</declined>
<shipped>
<statuses>
<shipped/>
</statuses>
</shipped>
<complete>
<statuses>
<complete/>
</statuses>
</complete>
<closed>
<statuses>
<complete/>
</statuses>
</closed>
<canceled>
<statuses>
<canceled/>
</statuses>
</canceled>
</states>

 
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nikolaii
Jr. Member
 
Total Posts:  10
Joined:  2009-07-14
 
cannonballdex - 24 July 2009 08:35 AM

I use this method for manually marking my orders shipped, works with google orders as well.

Is there any solution for products not added to the order?

 
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