Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.
For new questions please post at magento.stackexchange.com, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email email@example.com.
Does Magento have the ability send emails FROM the purchaser TO a support address?
I would like to generate a trouble ticket with each sale to have custom work completed. Can this be done? The email generated would be sent from the user’s email address, be sent to say firstname.lastname@example.org, and then be piped into kayako.