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Problem with product url under category
 
aarne
Sr. Member
 
Total Posts:  130
Joined:  2007-09-06
 

Hi,

We are having a weird problem, with one single item and when that’s under one certain category. When the product is online in the category, url doesn’t work. All other url’s for that product works though. When that product is offline from the category, the URL starts suddenly working.

We have refreshed cache, rewrites, even deleted the item and remade it from scratch. End result is always the same. Have anyone stumbled across this kind of issue?

The page is this: http://www.hardcasa.com/dansk/kvinde/jeans-bukser/miss-sixty-radio-jeans.html

Now it works, since the product is not active in category “Kvinde -> Jeans & Bukser”

You can see that item isn’t set in the category in here: http://www.hardcasa.com/dansk/kvinde/jeans-bukser

When the product is online, serverload for that particular httpd process goes high, browser stalls and loads to the end of time. End result is blank page by timeout. No php error is produced, or error of anykind. Mysql is idle and the process attached to page load is in sleep.

So I have no idea where to even start unwinding this problem. smile

It’s the very first I’ve noticed and only with this one product and category combination. :D Extremely weird.

 
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aarne
Sr. Member
 
Total Posts:  130
Joined:  2007-09-06
 

Found second product doing this same. I’m now fearing this is something bigger hiding under the roof.

The second product doing this is here: http://www.hardcasa.com/dansk/maerker/hardcasa/hardcasa-accessories-wayfarer-briller.html

I’ve left it now to unworking state. It just loads, loads, loads and server process load goes high. This is really bad, if this starts to happen in many products.

 
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aarne
Sr. Member
 
Total Posts:  130
Joined:  2007-09-06
 

Also this happens in all store/store views with same product+category combination.

 
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aarne
Sr. Member
 
Total Posts:  130
Joined:  2007-09-06
 

Eliminated URL rewrite problem. Same problem happens when trying to open following url directly:

http://www.hardcasa.com/dansk/catalog/product/view/id/834/category/36

which is the rewrite target of

http://www.hardcasa.com/dansk/maerker/hardcasa/hardcasa-accessories-wayfarer-briller.html

And the weird part is that when I take this product offline from category Hardcasa under Maerker, the link starts working.

 
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