1) When I tried to upgrade I got an error that people suggested was an issue with permissions for popen. My hosting company says they wont enable it on my server and so I need to know how I can update without using Magento Connect (or what I would need to do to make Connect work)?
2) B/c I cannot update myself the hosting company offered to do it for me. They wiped everything (luckily I didn’t have a live store) and now I cannot even see the installed components of the system (see attachments). This is a two part question. Primarily, how do I get Magento Connect to work? Secondly, if question 1 is answered would it be easier to revert back to the version prior to the current one and then upgrade or fix all of the instabilities in the newest version?
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