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Unable to edit Closed status
 
unit6b
Jr. Member
 
Total Posts:  4
Joined:  2008-11-19
 

I have a client with a live store and today for the first time one of the orders shows up with the status CLOSED. No one did anything to the order according to the client. The log of the order is below (or you can see the attachment). Has anyone see this issue before? Can anyone help me understand why would this happen? Does anyone know how to re-open an order?

* Mar 10, 2009 11:16:56 AM|Closed
Customer Notified
Error in creating an invoice
* Mar 10, 2009 10:07:48 AM|Closed
Customer Not Notified
* Mar 10, 2009 10:07:48 AM|Processing
Customer Notified
Received IPN verification
* Mar 10, 2009 10:05:02 AM|Canceled
Customer Not Notified
* Mar 10, 2009 10:02:34 AM|Pending PayPal
Customer Not Notified

Image Attachments
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