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Product Quantity Issues
 
pbcunningham
Jr. Member
 
Total Posts:  14
Joined:  2010-07-02
 

Hi,

Occasionally we have products where the quantity level is zero and for unknown reasons the product quantity magically increases on it’s own.

For example we have had a product out of stock for over 3 weeks now and today when I was looking at the product in the administration panel it was showing as 1 available when a couple of days ago the quantity was 0!

Something, somehow is increasing the stock quantity!

This, of course can be very frustrating as if a customer places an order for a product which is being displayed on the website as in stock but it is actually out of stock we then have to inform them that it is out of stock etc etc.

What could cause this to happen and how can I stop it from happening?

Thanks and regards

 
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