Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.

For new questions please post at magento.stackexchange.com, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email community@magento.com.

Magento Forum

Empty Form
 
Bruno Chagas
Jr. Member
 
Total Posts:  11
Joined:  2009-02-20
 

Hi.
When my customers send me an e-mail using contact form, I received an empty message. The same when someone finish the order and receive nothing in the e-mail.

Anyone knows how to fix this problem?

tks

 
Magento Community Magento Community
Magento Community
Magento Community
 
Brandlive_br
Guru
 
Avatar
Total Posts:  653
Joined:  2008-05-19
Buenos Aires, Argentina
 

Is it possible that you has changed the email contact template?.

--
Damián

 
Magento Community Magento Community
Magento Community
Magento Community
 
Bruno Chagas
Jr. Member
 
Total Posts:  11
Joined:  2009-02-20
 

I just changed the theme to modern.

 
Magento Community Magento Community
Magento Community
Magento Community
 
Brandlive_br
Guru
 
Avatar
Total Posts:  653
Joined:  2008-05-19
Buenos Aires, Argentina
 

And wich locale?

 
Magento Community Magento Community
Magento Community
Magento Community
 
Bruno Chagas
Jr. Member
 
Total Posts:  11
Joined:  2009-02-20
 

I have discovered what was the problem. My Magento is in pt_BR. I went to Trasnsaction Email and made a creation by myself. Now is working correctly. Thank you.

 
Magento Community Magento Community
Magento Community
Magento Community
 
rentown
Jr. Member
 
Total Posts:  29
Joined:  2009-03-01
 
Bruno Chagas - 06 March 2009 04:28 AM

I have discovered what was the problem. My Magento is in pt_BR. I went to Trasnsaction Email and made a creation by myself. Now is working correctly. Thank you.

hi, how did you change That, i dont understand. i have the same problem and my is also in pt.

please help. thanks

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
Back to top