Posting in the Magento forums has been disabled pending the implementation of a new and improved forum solution which should better serve the community.

For new questions please post at magento.stackexchange.com, the community-run support site for the Magento community. We will be providing updates on the new forum solution soon. For questions or concerns please email community@magento.com.

Magento Forum

How can customer print shipping label when RMA? 
 
joannusa
Jr. Member
 
Total Posts:  7
Joined:  2012-08-10
 

On Magento Enterprise when returning an item, is there a way for customer to print out the shipping label just like Amazon? I can see from the backend that a CSR, after having authorized the return, can create a shipping label then print it out. Does it mean the CSR has to always send the shipping label first before the customer can ship the item back?

I don’t want to ask the Enterprise Support because their answers will always be the same: “this can be achieved through an engagement with our Expert Consulting Group at an additional cost”.

 
Magento Community Magento Community
Magento Community
Magento Community
 
joannusa
Jr. Member
 
Total Posts:  7
Joined:  2012-08-10
 

Any help or hint, please?

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
Back to top