I was a little amazed that I didn’t see an existing thread on this. I would have thought anyone selling fairly high value items would find themselves in more or less the same situation I am in. But in any case, here’s my problem.
We sell a number of items through our store with price tags in the $100 - 1000 range and so we require insurance, delivery confirmation and signature release on everything we ship. Currently there are no options that I can find in Magento for including these options on shipping rate look-ups for UPS or USPS even though I am pretty sure the web APIs at both places do support including them.
I just finished porting our store (having finally given up on trying to upgrade in place) from Magento 1.0.1987x to 1.2.1 and was overjoyed to find USPS rate look-up is now a functional feature—I was never able to get that to working in 1.0.x. However this actually now exacerbates the problem because when the only shipping option we could offer online was UPS, I was able to fudge shipping weights and noodle with the surcharge option until I finally succeeded in getting the store to quote shipping charges more or less in line with our actual costs. With two possible methods available I can already see that’s going to get a little dicey, since UPS and USPS have different rate structures and options for those extra-cost services. So what really didn’t work very well before really, is going to work even less well now.
I have looked through the Magento documentation and all the plug-ins for shipping that I could find and if a practical solution for this problem already exists, I have not been able to find it. If anyone does know of a good way to handle this, I would very much appreciate being let in on it but if not, please file this under feature requests.