We just launched a new Magento site. I’m new to Magento and have been impressed with all the functionality included.
We have people who are creating an account without purchasing. The account gets created no problem. But they are then trying to add their address (I don’t know why, but they are, in droves) and can’t. They can fill in all the fields and submit, but the address doesn’t get saved.
We have found that if those same people actually purchase with the account they created, they will be able to save the address created during the purchase process.
How can we get the system to save an address without a purchase?
Thanks for your help.