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Loosing customers due “One Page checkout”
 
Stephen Yeoh
Jr. Member
 
Total Posts:  8
Joined:  2009-07-06
 
AITOC, Inc. - 29 April 2009 05:16 AM

hi, Anna

Live demo available at http://store.aitoc.com/

Demo Username:
Demo Password: welcome

Your demo does not work. I click on a product to be taken to a broken link. I looked around at a few categories and didn’t see ANY products to check out with.

 
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Jonathan123
Sr. Member
 
Total Posts:  215
Joined:  2008-09-14
 

Another option which some sites use (and I like), is to ask them to create an account only after an order has been placed.

I’d still vote for (having the option to) remove the first step of the checkout process (login/guest).

Further, I feel like it would be safe to associate an order to a customer account, even if they do not logged in, if their email address matches an account already registered. This would not allow them to access any of the account details (without logging in), but it would enable customer service to easily see all orders by a customer whether they were logged in or not when placing the order.

 
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ukdazza
Guru
 
Total Posts:  308
Joined:  2008-04-16
 

Disable guest checkout. Easy.

 
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MindMagnet
Jr. Member
 
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Total Posts:  13
Joined:  2009-02-02
Cluj-Napoca
 

I recommend PrimeCheckout http://www.magentocommerce.com/magento-connect/customer-experience/checkout/primecheckout-7432.html a new approach to checkout with focus on usability, with optimal user experience.

For example, Apple’s Online Store works in a very similar manner, an UX specialists consider it as an optimal approach.

 
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