Total Posts: 653
Buenos Aires, Argentina
When you install Magento, you only got that template example on the database.
The others email templates are located on your locale folder (under /temaplte/email/).
If you look at the backned, you have selected “Use default from locale” (I’m guessing).
If you want to create new templates, you got two options.
1) Change that template files.
2) Create new templates from System -> Transactioanl emails and then set that template as you options.
(I prefer the second option).