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counting products from subcategories in main category
 
erwanpia
Member
 
Total Posts:  41
Joined:  2008-02-16
Locronan, Brittany
 

Hi, I have the following problem :

when looking at categories in the admin, I find that the product count does not work the same for all categories :

some top categories DO count products from subcategories while other top categories DO NOT count products from subcategories, and I can’t find an explanation.

the issue will be better understood from the attached image

has anyone encoutentered this issue and is it fixable via a regeneration of mage_catalog_category_product_index ?

Thanks

Image Attachments
subcategoriesCount.gif
 
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rainman127
Sr. Member
 
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Total Posts:  218
Joined:  2008-06-30
 

under your Admin panel go to

->Catalog->Manage Categories
in the tree on the left click on the Category that does not show correctly.

Under the General tab be sure

Display Mode does not say Static block only
and
Is Active says yes

 
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