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tax details correct in checkout - afterwards non existing tax details added
 
thomasklosinsky
Member
 
Total Posts:  34
Joined:  2009-07-12
 

Hi there,

got a very strange problem with some orders.
Located in Germany we sell products to Switzerland and get all the export tax done with our shipment services so we included the tax rate in our store.

Up to the checkout everything is clear and works fine.
Look at the attachment 1 for the checkout totals view…

Afterwards in order confirmaion (mail and backend) magento adds another tax detail which is not connected to anything… it just appears and has no reference to any number of the totals…
Another weird thing is, that the tax zone (in the details) shown doesn\’t even exist. So where does it come from?
It may have existed before changing all the tax zones for correct export tax ...

Have a look at the second attachment for order confirmation view…

Does anyone have an idea where I could have a look at?
Or any solution? Same errors?

Best,
Thomas

Image Attachments
Bestellabwicklung-Schweiz.jpgBestellabwicklung-Schweiz2.jpg
 
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thomasklosinsky
Member
 
Total Posts:  34
Joined:  2009-07-12
 

Question also is, where does magento get the 2,66€ from…
not any price gets 2,66€ with 19%

 
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thomasklosinsky
Member
 
Total Posts:  34
Joined:  2009-07-12
 

Making the same order again, the wrong added tax details even have another number…

... oups…

 
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