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Credit memo’s total must be positive. 
 
bayers064
Sr. Member
 
Total Posts:  105
Joined:  2013-01-04
 

A customer was mistakenly charged tax. I need to create a credit memo showing we refunded the tax through Virtual Merchant. but when i zero everything out and put the tax in for “Adjustment Refund” the error code “Credit memo’s total must be positive.” shows up. Any ideas on how to fix this.

 
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