Magento Forum

   
Extension listings - old reviews that are actually questions being posted as reviews under new system
 
BlueJalappeno
Jr. Member
 
Avatar
Total Posts:  7
Joined:  2012-06-24
 

Hi,

I’ve noticed over the last day or so, lots of previous “reviews” from the old extension review system are being posted to the new review system. Obviously Magento are going through the previous reviews to determine if they are actually reviews or not.

My issue is that several reviews that are actually technical questions are being posted as reviews. They should be posted as Q & A’s so that we may respond.
For example:

http://www.magentocommerce.com/magento-connect/webshopapps-orderexport.html?utm_campaign=bazaarvoice&utm;_medium=Default&utm;_source=RatingsAndReviews&utm;_content=Default

review posted by sportvoer

I was under the impression, under the new system, only actual reviews would be posted in this section. Even if I have already answered these questions by commenting on the review under the old system, can these be moved to the Q & A? I think it reflects negatively on my software, especially given that we can no longer respond or comment on a review.

 
Magento Community Magento Community
Magento Community
Magento Community
 
niro
Mentor
 
Avatar
Total Posts:  1592
Joined:  2009-03-04
Latvia, Riga
 

About 90 same reviews every day. Each review have no post date or other id. Very hard to find it on review page to see is it a new review or old.

 
Magento Community Magento Community
Magento Community
Magento Community
 
aheadWorks
Guru
 
Avatar
Total Posts:  354
Joined:  2008-10-30
 

Totally agree. Moreover, some new reviews (not questions) appear, as we get notifications about them, and the next day are removed by moderators.

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
    Back to top