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[SOLVED] Internal Server Error on OnePage Checkout after upgrade
 
MartinaL
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Joined:  2008-03-31
 

I have just upgraded to v 1.2.1 and when I go to checkout I get a 500 Internal Server Error.

I am using a custom theme which has never had problems in the past.

Did anyone else have this problem or know how to fix it?

 
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MartinaL
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This is the error in my error log:

Premature end of script headers: php5-cgi, referer: http://stage.darksidemasks.com/checkout/cart/

I read somewhere this refers to the cgi-bin but the rest of the site is working just not the checkout?

 
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MartinaL
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Anyone?

I really need to deploy to live and I can’t do that until I fix this error so it is rather urgent!

 
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Galaxy Of Vitality
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Same here, any answers?

 
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MartinaL
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At this point I am willing to pay if anyone has the answer to this?

 
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MartinaL
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I sorted this, i had to CHMOD all folders to 755 and all files to 644 as my host doesn’t support 777

 
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Greg Demetrick
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Do you remember which host you were dealing with? We are getting similar but random reports of 500 errors but I can not recreate them. Thanks!

 
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TempProvider
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Hi,

I build a Magento based Website for a software provider. All seemed to be fine, but there is one problem left. I receive a blank page or Internal server error at the Onepage Checkout. You can see it here: http://www.hallowave.com/ - just put a module article in cart (called Merkzettel) and trying to checkout.

By reloading this page one or two times (STRG+F5) all content is shown and accordion is working fine. Thereafter page is cached, the problem occurs no more within the active browser session. Went there something wrong with memory cache? I check out the server details and cannot find a problem. Visit http://hallowave.com/info.php for more informationen.

FYI: I am running the same version (equal data and Magento version) on my Showroom system and there is caused no error at all.

Anyone who might help me? Thans in advance!

Jessi

 
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mvmoore47
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Joined:  2011-06-14
 

Jessi,

It looks like you solved it. What was the solution? I have the exact same problem.
By the way, nice looking site… http://www.hallowave.com/

~Mike

 
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TempProvider
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mvmoore47 - 23 May 2012 02:13 PM

Jessi,

It looks like you solved it. What was the solution? I have the exact same problem.
By the way, nice looking site… http://www.hallowave.com/

~Mike

Hello Mike,

Indeed, I solved this problem. Unfortunately I had to move the domain to another webhoster. First it was running at a 1&1;business webhosting package, now I’ve moved to Greatnet (expert package) to run the site more performant.

The onepage process requires a lot of memory cache, was not provided by the older webhoster.

Greets Jessi

 
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mvmoore47
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Jessi,

Thanks for the response. Wow, that sounds painful.

Actually I just found my solution. It turns out that there is a bug in Magento 1.6.x that causes the checkout module to not work when both Persistent Shopping Cart and Magento Compilation are enabled.  confused

Here’s more info:
http://www.iweb.co.uk/mg/fix-magento-cartcheckout-blank-page-with-compilation-enabled/

 
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Charles_MS
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Do you know that the average abandoned cart rate is over 66%? Many customers abandon online shopping at the checkout page due to a complicated process. Improve it now by using One Page Checkout extension! All checkout information such as billing address, shipping and payment method will be displayed together for customers to fill in/ correct information any step. You will be amazed at the significant increase in your store’s conversion rate after installing Magestore’s Magento One Page Checkout extension!

Besides, you can find many useful articles, user-guide, tips, configurations, ... in this Blog. Update 2-3 times/week!

 
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