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Paypal checkout // Problem: redirection to the cart + payment block
 
tomiotee
Jr. Member
 
Total Posts:  7
Joined:  2011-05-19
 

Hello,

We use Magento 1.7.0.2.
We install Onestep Checkout extension (0.1.5) few months ago.
We decided to switch to Paypal Payments Advanced as checkout payment platform recently.

For some unexplained reasons, it is now impossible to order on the our shop. I don’t succeed to clarify if all the issues are due to the extension or not. But some of them as mentioned are. The issue are the same whether i am logged in previous the checkout process or not.

The problems:
--------------------------------------
--------------------------------------
The process 1:

1 > add a product
2 > cart page > click on “proceed to checkout”
3 > checkout page > i choose “credit card” > click on “place order”
4 > i go to the payment success page without enter my credentials
> the order is create with the statut “payment pending”
> i don’t receive any email

So it doesn’t work.

If i remove One Step Checkout and i use the classic process, i have a paypal checkout block which appear between step 3 and step 4. This block allow to choose the paypal checkout with a redirection to paypal or a credit card form.

So i guess this problem come from One Step Checkout extension.
--------------------------------------
--------------------------------------
The process 2:

1 > add a product
2 > cart page > click on “checkout with paypal”
3 > the cart page is reloaded
> nothing happen in the back office

--------------------------------------
--------------------------------------
The process 3:

Similar to process 2.

1 > add a product
2 > cart page > click on “proceed to checkout”
3 > checkout page > i choose “paypal” > click on “place order”
4 > i am redirected to the cart page
> nothing happen in the back office
> i can try again with the same result

It seems that the url (on the checkout with paypal button) https://www.tomiotee.com/paypal/express/start/ doesn’t work.

I have a look at payment_paypal_express.log and i notice:
[response] => Array
(
[L_ERRORCODE0] => 11547
[L_SHORTMESSAGE0] => Request for billing address failed
[L_LONGMESSAGE0] => Billing address request is not enabled for merchant
[L_SEVERITYCODE0] => Error

--------------------------------------
--------------------------------------

To sum up, there is a 2 problems:
- with the process 1 : paypal payment block not loaded
- with the process 2/3 : process don’t work

I don’t know if it could be a misconfiguration of the paypal platform.

Any help will be cheerfully appreciated.

Thank you in advance,
jb for Tomi Otee

 
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