Magento Forum

no lock appearing during checkout
 
rockgirl
Member
 
Total Posts:  45
Joined:  2009-08-19
 

I have a security cert however when using firefox or safari the lock disappears during one page checkout. The url still shows a httpS. I’ve fond responses to look at images/media but I don’t see any issues. Can someone take a peak and let me know if they see what is causing it?
MY SITE

 
Magento Community Magento Community
Magento Community
Magento Community
 
jeffcustom
Member
 
Avatar
Total Posts:  67
Joined:  2012-11-29
Boulder, CO
 

I took a quick look at your site, and the typical reason why the SSL lock is not showing in the address bar in FireFox is that you are serving content, images, javascript or other information from a non-https:// URL.

I didn’t see anything in the sourcecode that immediately jumps out, but I’d bet money that it’s your online chat program that is causing an issue. 

I’d try disabling the chat system, and see if the lock appears.

The other thing that will cause the lock to disappear is if you are calling an image (i.e. a spacer.gif) that doesn’t existing or returns an error… that will also cause the lock to go away.

Hope this helps…

 
Magento Community Magento Community
Magento Community
Magento Community
 
rockgirl
Member
 
Total Posts:  45
Joined:  2009-08-19
 

Thanks,

I did try removing the zopim live chat and google analytics as I read that could be the problem. Refreshed cache but still a no go. Very frustrating!

 
Magento Community Magento Community
Magento Community
Magento Community
 
magedev
Sr. Member
 
Avatar
Total Posts:  117
Joined:  2009-06-01
 

Did you try to replace:

<link href='http://fonts.googleapis.com/css?family=Karla:400,700,400italic' rel='stylesheet' type='text/css'>

with

<link href='https://fonts.googleapis.com/css?family=Karla:400,700,400italic' rel='stylesheet' type='text/css'>

Hope this helps

 
Magento Community Magento Community
Magento Community
Magento Community
 
rockgirl
Member
 
Total Posts:  45
Joined:  2009-08-19
 

Ahhh found it! It was my recapcha key on my detailed reviews extension!  Thanks for the help everyone!

 
Magento Community Magento Community
Magento Community
Magento Community
Magento Community
Magento Community
Back to top