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Sales Confirmation Emails Sending Multiple Times
 
jamesapearson
Jr. Member
 
Total Posts:  1
Joined:  2009-02-02
 

Hi All,

I’m running 1.1.8 and having the following issue: Sometimes a sales confirmation email ("Thank you for your order, we’ll ship it to you soon, etc.) for an order that has long since been filled will resend.  On it’s own.  Out of nowhere.  Like yesterday, a confirmation email for an order we filled on January 3 resent itself to the customer.  This is troublesome, because we have to keep emailing our customers saying that we’re not shipping them another product, we just can’t control our online store.

Any ideas?  Thanks in advance!

James

 
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jsamedi
Jr. Member
 
Total Posts:  24
Joined:  2007-08-31
 

Hi,

Is these orders are made via Paypal ?

 
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fishnut
Member
 
Total Posts:  45
Joined:  2008-11-15
 

did anyone find a solution to this?  I am having the same problem, and had to disable my emails.  Within a 24 hour period some customers received 50 EMAILS (the same order has been shipped) Obviously they were not happy.  Any help would be appreciated.

 
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Digital New Media
Jr. Member
 
Total Posts:  10
Joined:  2010-04-19
 

Still having this problem on 1.4.1.0 anyone got anywhere with it?

 
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Daioujou
Member
 
Total Posts:  32
Joined:  2010-09-26
 

I’m on 1.4.0 and having the same problem. I’m testing sales at the moment and using moneybookers to process payments. After the sale is completed it sends 10 confirmation emails out each time. Timestamps show they’re sent within a space of about 3 seconds.

Does anyone know how to solve this?

 
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Andre N
Sr. Member
 
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Total Posts:  186
Joined:  2009-12-09
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Having this issue with Amazon Simple Pay sending the transaction failed notification 42 times. I’m using 1.5.0.1, just upgraded from 1.4.0.1.
Would love to know how to solve this or even where to start looking… TIA smile

 
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