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Online Refund using PayPal Pro
 
Dinesh Gaur
Jr. Member
 
Total Posts:  6
Joined:  2010-02-03
 

Hi,

I’m using Magento CE 1.7.0.2 and I’m using “authorize and capture” as payment action for PayPal Pro.

Is there any way for Magento to do Online Refund using PayPal Payments Pro? Currently when I try to refund online, it returns error

“Impossible to issue a refund transaction because the capture transaction does not exist.”

Due to this issue, we have to do a ‘Offline Refund’ - and then separately go into PayPal and issue a refund for the transaction there. This double-entering is painful and makes financial reconciliations difficult.

Please help me on this.

Thanks,
Dinesh

Image Attachments
online_refund_error.png
 
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