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Cannot checkout on my site ! Cannot create new account customer URGENT please [SOLVED]
 
CM03
Member
 
Total Posts:  67
Joined:  2007-11-22
 

Hi,

I have updated magento from 1.1.8 to 1.2.0.3.

When I want to create a new customer account on the frontend and click on “Continue” nothing happens… I don’t have error but the page “account created” is never load.

Same thing when I put a product in the cart, I click on “Continue” to create a new account. I fill the customer form “new account” and when I click on the “Continue” button to go to the shipping information… but nothing happens ! (I have onepage checkout)

My customers can’t create new account and can’t checkout on my shop !!

Please give me a solution !

Thanks a lot.

 
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CM03
Member
 
Total Posts:  67
Joined:  2007-11-22
 

update my theme solved my problem (modern theme)

 
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idebill
Jr. Member
 
Total Posts:  6
Joined:  2009-08-03
 

I’m having the same issue with my theme.  Can you tell me what the specific issue with your theme was?

 
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CM03
Member
 
Total Posts:  67
Joined:  2007-11-22
 

Hi,

I don’t know what was the problem.

Many on the files of the theme had been updated (.phtml), so I have updated all the theme.

I’m sorry but I can’t tell you what was exactly the problem.

 
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ch3ckmat3
Jr. Member
 
Total Posts:  10
Joined:  2008-06-24
 

Hey,

i’m having the same issue in version 1.3.2.4. i have customized the modern theme. upgrading the theme may overwrite my changes. any clues to solve this?

 
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idebill
Jr. Member
 
Total Posts:  6
Joined:  2009-08-03
 

For me, the issue was in my 2columns-right.phtml file.  I had tried to move the right column over to the left, since my design only calls for a left column.  I moved it back to the right side and it started working again.  Not sure the specific issue, but I would guess there was a dependancy at work.

 
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slomustang50
Jr. Member
 
Total Posts:  9
Joined:  2010-09-02
 

I am having the same issue with 1.4.1.1 I don’t know what the issue might be but I will have a look at the columns file to start and post back once I figure it out.

Cheers

 
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Sofieken
Jr. Member
 
Total Posts:  10
Joined:  2010-10-24
 

I’m having the same problem. Can you please let me know how you solved this problem?

Thank you very much.

Kind regards,

Sofie

 
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Lai55
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Total Posts:  2
Joined:  2010-11-05
 

Thanks for sharing this kind of information.
This is really advantage in my part,
God Bless!

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kswaby10
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Total Posts:  1
Joined:  2010-11-27
 

Thanks for putting up the solution in the thread.

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BlueLotus123
Jr. Member
 
Total Posts:  1
Joined:  2013-10-29
 

I guess that a bug came with update. I also experienced a similar error here with my magneto software, and when I updated it again, it seems the issue is fixed. As other people have also experienced similar issues I guess this is some update bug.

Thanks
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