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PayPal Suspected Fraud on Zero Total Orders - Fix please? 
 
CoastAMS
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Total Posts:  57
Joined:  2011-03-24
Bath
 

Hi,

We have an offer at present which gives a product free - it reduces item price by 100% - the user then only pays postage.

It seems that when going through PayPal we get the order through as Completed, email is NOT sent and this message -

“IPN “Completed”. Order is suspended as its capture amount £3.95 is suspected to be fraudulent.”

Is this a Magento or PayPal issue...?

Thanks guys!

Paul

 
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tony_marriner
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Total Posts:  1
Joined:  2011-08-03
 

Any luck with solving this? I have a similar issue with all purchases outside the default country being flagged as suspected fraud.. PayPal in the UK say it’s a server interpretation issue????

 
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customweb
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Total Posts:  7
Joined:  2011-10-02
 

Hey all,

This problem is common and often related to your tax settings. The PayPal Magento integration has troubles with the rouding differences that result from VAT calculations. We recently developed therefore an Extension for PayPal that is very easy to set up and carries even more feature. The problem you report will be gone:  http://www.magentocommerce.com/magento-connect/paypal.html

 
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