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Problems with guest checkout
Jr. Member
Total Posts:  9
Joined:  2011-04-15
Lincolnshire, England

(Originally posted in upgrades thread but that\’s the wrong place so I\’ve put it here too)

The background.
We are running our site on Community 1.6.1 and it’s been running with no problems for a year. Since we hate having to register with a website in order to go through a checkout process we have allowed guest checkout on our site.

The problem
In the last couple of weeks, whilst the customer is required to complete all the address fields in order to go through the checkout, whether they’re registered or not, all guest login orders are coming through with no billing address, email or telephone number. Since we haven’t changed anything, any clues what this might be caused by would be gratefully received.

We are about to upgrade to the most recent version but are loathe to do so until this is resolved.


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