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Internal Server Error running Magento setup for 1st Time
 
jimmykav
Jr. Member
 
Total Posts:  5
Joined:  2012-11-21
 

trying to run magento setup for the first time on a shared server and get following error:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

We have uploaded files, set permissions but can’t get passed this.

I can provide ftp account details for the demo store we have setup if required…

PHP Version 5.2.17
MySQL
•Server: Localhost via UNIX socket
•Server version: 5.0.96-community-log
•Protocol version: 10
•User: shop4@localhost
•MySQL charset: UTF-8 Unicode (utf8)
•cpsrvd 11.34.0.9
•MySQL client version: 5.0.96
•PHP extension: mysql

 
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MagenX
Enthusiast
 
Total Posts:  791
Joined:  2008-05-26
Dublin
 

More information about this error may be available in the server error log.

check your server error log please
it must be “error_log” somewhere in your magento folder,
or folder, ask your hosting support.

cheers

 
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jimmykav
Jr. Member
 
Total Posts:  5
Joined:  2012-11-21
 
MagenX - 28 November 2012 03:03 AM

More information about this error may be available in the server error log.

check your server error log please
it must be “error_log” somewhere in your magento folder,
or folder, ask your hosting support.
cheers

just FTP’d into the server - there is no error_log in the magento folder.

 
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